IIFL Capital Services Limited
I am not able to open the AAA app.

The App may not open due to the following probable reasons:
1. Ensure your data connection is on 
2. Ensure that you have updated the latest version of the app by going to the App Store (Play Store in case of Franchisee and ME MDM in case you are a Marketing Associate) and searching for AAA
3. Your data connection is slow which takes too long for the app to open

After rectifying the above steps, if the app still doesn't get open, you can contact the Tab Support team at IIFL on (022 4151 4151) or can write us a mail at tabsupport@iifl.com

How do I find out my User ID and Password / I have forgotten my Password, please assist?

I. To retrieve your User ID:
 A. For RMs:
 The User ID is your Employee code / TT Manager Login ID. 
B. For FAN:
 The User ID is your TT Manager Login ID. Please contact your RM if you do not remember it or call on 022 4151 4151.
C. For Sub-Brokers: 
 The User ID is your CRM Login ID. Please contact your RM / BDM if you do not remember it or call on 022 4151 4151.

II. To retrieve your Password:
- Click on the 'Forget Password' link on the opening screen of the AAA app 
- Enter your 'User ID'
- You will get a temporary password on your registered mobile no. with the User ID
- After log in, you would be redirected to set a new password.

How can i update the latest version of my App?

I. Sub-brokers:
 Open the 'ME MDM' app in your tab > App Catalog > Update AAA

II. RM / Franchisees
Open the Google Play Store > Search AAA App > Update

My app crashes frequently before opening. What do i do?

Please ensure you have the latest version of the app. For this, please update your app:-
I. Sub-brokers: 
 Open the 'ME MDM' app in your tab > App Catalog > Update AAA

II. RM / Franchisees
Open the Google Play Store > Search AAA App > Update

Can this app be downloaded on any other device apart from this Lenovo tab?
No. The AAA App is available only on a private play store and cannot be opened on any other device.
What do u mean by a Sub-broker? Who all can be a Sub-broker with IIFL?
A Sub-broker is a person willing to associate with IIFL to cater to the varied needs of broad based relationship of clients and avail sharing the revenue pie across the spectrum of financial services products, with zero capital investment.
Elgibility: An Individual with a sound financial services/industry background working with a set of clients and looking to scale up business with multi-product offering
I am a New Sub-broker and do not have an account with IIFL

Open the AAA App. Click on "New User" button below the "Login" button. The IIFL Sub-broker registration opens. Follow 6 simple steps and get yourself onboarded in a completely paperless, hassle free process.
In case you are stuck somewhere, please contact on (022 4151 4151) or can write us a mail at tabsupport@iifl.com

I am unable to find the AAA App in my Tab
I. Sub-brokers:
 Open the 'ME MDM' app in your tab > App Catalog > AAA > Install / Open

II. RM / Franchisees
Open the Google Play Store > Search AAA App > Install / Open
What are the benefits of AAA App

AAA allows you to have a mobile office anytime, anywhere.
- 1st tab based platform offering a one-stop solution for an enterpreneur interested in capital markets.
- On-board clients / Sub-broker by showcasing the various reporting, research and trading features
- Access best-in-class Learning Videos and sharpen your technical / fundamanetals and soft skills
- Leverage the Markets dashboard and watchlist to stay informed about the markets and adequately service your clients
- Access your own performance like IR, AUM, and use it to track missed SIPs, Inactive client list etc.

Have a look at the AAA World by clicking on this Video Link: (Link to be provided)

Where is the SIM Slot?

It is on the left hand side of the tab where "Lenovo" is written over it.